Natural Stone disclaimer

Prime Marble and Granite does not cover damages resulting from misuse, abuse, prolonged exposure to liquid or oil, neglect, mishandling, unauthorized modification, structural failure or damage that is considered an Act of God. 

Some materials are porous in nature and while highly resistant to staining and scratching can be subject to both. The fabricator makes no warranties implied or expressed as to stain resistance or imperviousness of the products to scratching.

All natural stones are unique in their own ways, both aesthetically and structurally.

All natural stones are porous, some more than others. The finish of a natural stone 

can make a difference in not only its aesthetics, but also its structural integrity.

Natural stone is mined from the mountains, or under the ground in blocks. These 

blocks are then cut into slabs. The slabs are then split up into lots and bundles. 

Each “lot” is an identifier of the stone's color/ shade, vein movement, and other 

defining characteristics. Fabricators can then use slabs from the same lot to make a 

project come together, especially when seams are involved. A “bundle” is a group 

of slabs from the same lot that are closest to one another in characteristics.

In some cases, even though the slabs are from the same lot, color matching at a 

seam may be difficult as the colors throughout the slab can vary in shade. No one 

has control over the uniqueness of natural material.

Stones, including but not limited to marble, limestone and travertine, are a natural product and as such contain  variations in color, veining and shading. Some stone will contain inclusions, pits or fissures as a result of its geological  formation. The actual stone delivered may differ from the sample shown. Samples are used as a representation of the  final product and will not be an exact match. When and where the product is quarried will affect the color. These qualities are inherent in the nature of the natural stone product and are not in any way considered to be latent  defects. As such, Prime marble and granite is not responsible for differences from one stone to another and shall not be  held liable in regards to any differentiation from technical specifications which cannot be exact when involving a  natural stone product as of customer installation. Some materials are porous in nature and while highly resistant to staining and scratching can be subject to both.  Prime marble and granite , Inc. makes no warranties implied or expressed as to stain resistance or imperviousness of the  products to scratching. All products should be unpacked and inspected prior to installation, as Prime marble and granite Inc. cannot accept any claims  after material has been installed or altered. The appearance of the stone in the final product is also affected by the  job design, workmanship, sealer, bond pattern, joint finish, and cleaning method.Prime marble and granite Inc. has no control over the customer’s selection or use of any stone. Prior to using or permitting the  use of our products, the customer must determine the suitability of the products for the intended use and assumes  all risk and liability whatsoever in connection therewith. The customer must also determine slip resistance, suitability  and maintainability, as Prime marble and granite Inc is not responsible for any losses or damages sustained by the customer, or any other person, as a result of improper installation or misapplication of our products. Prime marble and granite will not warrant any defects that could have been prevented by the customer, such as improper storage, installation and/or improper handling, preparation or cleaning by anyone including but not limited to customer, customer’s contractor, sub-contractor and/or agent and the like. We are not responsible for any damage sustained during installation or removal, labor nor any non-Prime marble and granite products used with our product.This disclaimer is applicable to all purchases made with prime marble and granite inc